Freephone 0800 411 8668
Read our Blog for more information on The History of Bower.
Bower Retirement is more than an established and trusted company. It is a close-knit group of financial experts who thoroughly understand the market, the economy and the latest regulations.
Most importantly, we understand how to use this knowledge and expertise to help you get to where you want to be.
Each of our expert advisers work really hard to make sure you receive the highest quality independent financial guidance and support – without any pressure to proceed.
In fact, we would always advise you not to go ahead than provide you with the wrong product or service.
And it’s this dedication to customer care that really sets us apart.
We want to make sure you always feel in control of what you’re doing. We want you to feel absolutely confident that you made the right decision for your financial future – whether that includes an equity release plan or not.
From the moment you contact the team at our friendly contact centre, to meeting your dedicated adviser in person for the first time and eventually making your decision, we will be there with you and for you every step of the way..
More about the history of Bower
In June 2016 we celebrated our 10th anniversary. Naturally, there were a few champagne corks popping into the air that month! But it also started us thinking about the journey we’d been on together as a family.
Bower started out in the village Havering-atte-Bower, where our CEO, Geoff Charles grew up – just 15 minutes from our head office in Ongar, Essex. The word ‘bower’ can mean ‘shelter’ or ‘protection’, which is exactly what Geoff wanted to provide his customers ten years ago and it’s what we all give our customers today.
Back then, when Bower Mortgage Company started in 2006, we focused on advising and arranging mortgages and protection policies. Later that year we expanded our service to offer advice on Equity Release, trading as Bower Retirement Services.
In 2011 we moved from our small office in Brentwood to a much larger space at The Gables in Ongar.
From a handful of staff back then to now employing over 50, we’re still steadily growing. In fact, as our name has spread we’ve grown from being county-wide to country-wide and we how have expert advisors in all parts of the UK including Scotland, Wales and Northern Ireland.
Our Board of Directors include several notable long-standing and respected titans in the industry, including Jon King, our Chairman, formerly Chairman of SHIP who has held directorships with Hodge Lifetime and More2Life. Andrea Rozario, our Director and Chief Corporate Officer, has a long history in the equity release market, being also formerly Director General of the Equity Release Council and its predecessor SHIP. Peter Mila is our Chief Operating Officer and our Chief Executive Officer, Geoff Charles, received the industry award of Outstanding Contribution to the Industry in 2011.
Bower also works closely with the Equity Release Council and have a seat on their Consumer Protection Working Group.
Over the years, we are proud to say we have received numerous yearly awards for the best equity release advice, voted for both the public and our industry partners.
In 2014, 2015 and 2016 Bower Retirement was accredited as a Gold Trusted Merchant by Feefo, our review site partner, and we still hold an incredible 100% customer satisfaction for all of our reviews.
So to the future. In 2016, we grew our services by launching Bower Private Clients and establishing new Legal Partnerships.
Our Partnership division, headed by Clara Curtis, maintains an ever-expanding network of introducer partners. Andrea Rozario is continuously working with the mainstream and industry media as both a commentator and writer, often featuring in the national press. In fact, Bower is often quoted in newspapers including the Times, the Telegraph and the Daily Mail.
It’s been an incredible 10 years for Bower, but we all feel that this is only the start. We thank all our customers for contributing to our success and we look forward to growing our business to help even more people in more ways.
Trust, honesty and service. These qualities have always been at the heart of who Bower is as a company and as a family of experts. And we’re proud to say they always will be.