202018Feb 1 Bower Retirement achieves Feefo Gold Trusted Service Award 2018 By The Bower Team / In Company News Bower Retirement are thrilled to have been awarded a Feefo Gold Trusted Service Award 2018. It’s this level of service that customers have grown to expect from us and the experiences that we offer each client based on their individual needs that sets us above the rest. Thanks to you, the customer We would like to say a big thank you to all of our customers as it is down to you and all your reviews that we have been recognised for this award. Between January 1st 2017 and December 31st 2017 Bower received 172 reviews with an average service rating of at least 4.5. With our core values being Trust, Honesty and Service, it’s the customer’s satisfaction that is most important to us and remains at the heart of everything we do. Professional, courteous service conducted with integrity and sympathy. Read more… – Trusted Customer Not forgetting the Bower team Achieving the high standard required to win the Gold Trusted Service Award 2018 is also down to our dedicated staff here at Bower Retirement. They have delivered an outstanding level of service and created exceptional experiences for each client over the past year and will endeavour to continue to work to this level moving forward. We understand that equity release is a big decision for our clients and that balanced, informed advice from a trusted adviser is crucial. Each customer has their own unique circumstances, and every case is just as important as the last, so we offer advice that right for each individual and their needs, always with their best interest at the forefront of everything we do. Very thorough and professional attitude throughout the process The Team has been thorough and professional throughout. Read more… -Trusted Customer Thanks again to all our customers who took the time to rate us. To read our reviews click here.