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We pride ourselves on the service we provide and always put the customer at the heart of our business. We were awarded the Gold Trusted Service Award from Feefo earlier this year in recognition of the rating of our reviews.
Please see below for some our customers feedback from the last 30 days.
Bower retirement were excellent in every aspect. Their were unexpected hurdles in my transaction but Bower retirement sorted them out quickly and expertly.
Always kept us in the loop, smooth procedure, chased up solicitors when needed
Excellent support from start to finish amking the whole process as painless as possible
Very hellful, would reccomend
Very good service from Dave Long. Prompt, very fair and well explained. I contacted Bower, and Dave came out to see us. We spoke of our requirements and he didn’t push us into anything we didn’t need. However he sorted our problem with JUST, which we couldn’t do ourselves.His approach, work was very professional. A great service and have asked him to put us on file for future rebroke.Will certainly recommend this company.
Keeping me updated by telephone cslls emails and texts ms gs.
They were really easy to deal with. Neil was lovely.
Couldn’t be better explained every step , Answered all questions honesty,Kept us up to date the whole time ,Great 👍
I received advice from this company and they were very helpful although I didn't use their service, they still gave me excellent advice.
Excellent meetings with agent and good advice. Quick implementation.
Excellent guidence and everything was taken care of whether it was the survey or legal requirements .In all it was a speedy and trouble free experience.
Excellent personal presentation and manner of delivery.We would recommend you to others.
From the first visit by Bower's Equity Release specialist, Steven Town,my experience was pleasant stress free and easy. My questions were answered in an honest,easy to understand manner and I was happy that I had made the right decision.My application went through smoothl
First class service from the original home visit and follow-up explanation of options, then accompanied by regular, friendly telephone checks regarding the progress of my application.I would certainly recommend Bower to friends and family and also approach them if I wished to borrow again.
Polite friendly efficient. Would use you again
Bower staff, and in particular Mike Gillis and Zoe Thurley were very professional from start to finish, taking time to explain everything and to find the best possible solutions to meet our needs
very good through out . always kept in touch and even went through quicker thanexpected would recommend them to anyone
Esha our rep. was excellent from the start,as was the telephone back up
I was very impressed with the service from Bower retirement, it was quick and easy. The people I dealt with were extremely efficient and friendly, I was not looking forward to the experience but can honestly say it was painless.