Customer ReviewsFeefo Service Stars
Feefo ratings


Genuine reviews from our customers in the last 30 days from www.feefo.com

Feefo is a leading and trusted independent online review website. It is a great way to find out what customers are saying about a company or product and allows you to be more informed before using a service. Feefo reviews cannot be altered, edited or deleted by the company being reviewed which means you can be sure that you are reading genuine experiences from genuine customer experiences.

We pride ourselves on the service we provide and always put the customer at the heart of our business. We were awarded the Gold Trusted Service Award from Feefo earlier this year in recognition of the rating of our reviews.

Please see below for some our customers feedback from the last 30 days.

Date Score Customer Comment
Service:++

From initial contact right through to completion, the service was totally professional. We were regularly contacted during the process with updates from very courteous staff. We would very happy to recommend them to anybody considering equity release.

Service:++

Yes very good service I would recomened you to my friends

Service:++

Everything was explained to us any queries we had were sorted thank you

Service:++

Efficient, professional & excellent service from David Kitchen & Matt Carroll was extremely efficient in keeping me updated & informed. Very pleasant experience.

Service:++

Excellent service very professional and a pleasure to work with throughout the process

Service:++

Mr Draffan was very professional and everything went through very smoothly. No issues at all.

Service:++

From beginning till the end I found that their advice and support was very Efficient communication was 100% always at the end of the phone with any questions I had very friendly I would definitely recommend them thank you to all your team workers for helping me to help my family one very happy family all the best

Service:++

everyone was excellent and everything done exactly has promised

Service:++

In a prompt, professional and friendly manner resolved a problem that had been worrying us for some time about our Mortgage.

Service:++

Ed was a realy nice guy professional nowlegable and exsesible at all times great job

Nicky always informative and at the end of the phone great team thankyou

Service:++

Explained everything clearly got me through all legal requirements and kept me informed of progress very pleased and happy it went so smoothly thank you

Service:++

Would definitely use them again. Everything was explained very well.

Service:+

Dave Long was excellent

Service:++

On time for appointments, courteous, detailed info on what is involved. fully explained any questions or queries.

Service:++

Dear Sirs

Our financial advisor Anthony Seward was very professional and thorough, he explained everything perfectly.

He represented Bower to the very best.

My wife and I were very pleased how your company came to a speedy conclusion.

Thank you once again.


Yours Faithfully


Steven E Lawrence

Service:++

Very helpful at all stages compared to another company I approached

Service:++

Kept informed all the way through. Wonderful service by a lovely lady

Service:++

Agent was helpful and efficient and the whole process was completed within our required timeframe.

Service:++

I was astonished that completion was less than 6 weeks from first contact. Your advisor did all the work, and even obtained a last minute interest rate reduction.

Service:++

Not much 2 say only that everyone was very nice and helpful.
They kept inform how my request that i asked for was going.
And was very please with everything they did.
And would definitely recommend them.