Customer ReviewsFeefo Service Stars
Feefo ratings


Genuine reviews from our customers in the last 30 days from www.feefo.com

Feefo is a leading and trusted independent online review website. It is a great way to find out what customers are saying about a company or product and allows you to be more informed before using a service. Feefo reviews cannot be altered, edited or deleted by the company being reviewed which means you can be sure that you are reading genuine experiences from genuine customer experiences.

We pride ourselves on the service we provide and always put the customer at the heart of our business. We were awarded the Gold Trusted Service Award from Feefo earlier this year in recognition of the rating of our reviews.

Please see below for some our customers feedback from the last 30 days.

Date Score Customer Comment
Service:++

Andrew Card initially discussed matters with us on the phone. We then decided to precede further and he visited us at home. We received a very clear and detailed brief, and discussed several issues that arose. Andrew Card was a joy to work with. He went at our pace and was ready to clarify matters that he felt we might have misunderstood.
After our meeting we were able to consider all issues and to make a considered decision on whether or not to proceed with Equity Release. We decided to do so.
Andrew Card was instrumental in enabling us to make this decision. We much appreciated his honesty and openness, and his willingness to clarify any matters that we might have had doubts over.

Service:++

Got me the best deal available, all went through surprisingly quickly and was completely hassle free, very happy.

Service:++

kept us well informed even when there was a problem outwith their control, with the Land Registry and let us know when the problem was resolved.

Service:++

Andrew Card gave his usual first class service.

Service:++

The Bower rep was first class. Always keeping us informed. Answering emails and phone calls promptly including out of hours and at the weekend. His patience and support throughout the whole process was exceptional.

Service:++

Every stage explained professionaley and and in depth . Every person I came into contact with was very friendly.

Service:++

Anthony Seward was Very helpful and polite would highly recommend.

Service:++

Anthony Seward was really helpful and efficient the whole way through

Service:++

Mr Kelly who was our agent from start to finish of our application was very professional and very caring person which My wife and I appreciated,we now can start to build our bridge........ finally both solicitors gave a good level of service before completion
Thank you all at Bower and have a Merry Xmas
Regards
Mr & Mrs Bradshaw

Service:++

Bower retirement were excellent in every aspect. Their were unexpected hurdles in my transaction but Bower retirement sorted them out quickly and expertly.

Service:++

Always kept us in the loop, smooth procedure, chased up solicitors when needed

Service:++

Excellent support from start to finish amking the whole process as painless as possible

Service:++

Very good service from Dave Long. Prompt, very fair and well explained. I contacted Bower, and Dave came out to see us. We spoke of our requirements and he didn’t push us into anything we didn’t need. However he sorted our problem with JUST, which we couldn’t do ourselves.
His approach, work was very professional. A great service and have asked him to put us on file for future rebroke.
Will certainly recommend this company.

Service:+

Keeping me updated by telephone cslls emails and texts ms gs.

Service:++

They were really easy to deal with. Neil was lovely.

Service:++

Couldn’t be better explained every step , Answered all questions honesty,
Kept us up to date the whole time ,Great 👍

Service:++

I received advice from this company and they were very helpful although I didn't use their service, they still gave me excellent advice.

Service:++

Excellent meetings with agent and good advice. Quick implementation.

Service:++

Excellent guidence and everything was taken care of whether it was the survey or legal requirements .In all it was a speedy and trouble free experience.

Service:++

Excellent personal presentation and manner of delivery.
We would recommend you to others.